NiceRecall Mobile Application
This Privacy Policy describes how KnowMore Labs, LLC ("we," "us," or "our") collects, uses, and shares information when you use the NiceRecall mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU MUST NOT USE THE APP.
We reserve the right to modify this Privacy Policy at any time. Your continued use of the App after any changes constitutes acceptance of those changes.
The App is intended for users who are at least 13 years of age. If you are under 13 years of age, you may not use the App. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you must have your parent or legal guardian's permission to use the App and they must agree to this Privacy Policy on your behalf.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without proper parental consent, we will take reasonable steps to delete such information from our systems. If you believe we have collected information from a child under 13, please contact us immediately at legal@kmlabs.co.
When you create an account, we collect:
To provide our educational services, we collect and store:
We collect content you create or request through the App:
We collect information about how you use the App:
The App generates and caches content for performance and cost optimization:
We use the collected information for the following purposes:
We will NOT use your information for marketing purposes without your explicit consent.
The App relies on third-party services to provide functionality. When you use the App, your information may be processed by:
When we send requests to these services, we may include your learning topics, course requests, and related educational content. These providers have their own privacy policies and terms of service.
Text content from learning materials is sent to ElevenLabs to generate audio files. ElevenLabs has its own privacy policy governing how they process this data.
WE DO NOT CONTROL AND ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THIRD-PARTY SERVICES.
Each third-party service has its own privacy policy and terms of service. We encourage you to review the privacy policies of these services:
We make reasonable efforts to work only with reputable service providers, but we cannot guarantee their practices or security measures. YOUR USE OF THE APP CONSTITUTES ACCEPTANCE OF THIS THIRD-PARTY DATA SHARING.
Your data is stored in databases and cloud storage services located in the United States. By using the App, you consent to the transfer and storage of your information in the United States.
We implement reasonable technical and organizational measures to protect your personal information, including:
HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. YOU PROVIDE YOUR INFORMATION AT YOUR OWN RISK.
We are not responsible for:
We retain your personal information for as long as your account is active or as needed to provide you with services. This includes:
Some data may be retained in cached or aggregated form even after account deletion:
We may retain certain information if required by law or for legitimate business purposes, including:
You have the right to request:
You have the right to:
Please note: Deletion requests may not immediately remove all data from backup systems and cached content. Some information may be retained as described in Section 7 (Data Retention).
Your rights may be limited in certain circumstances:
To exercise any of these rights, please contact us at legal@kmlabs.co. We will respond to your request within a reasonable timeframe, typically within 30 days. We reserve the right to verify your identity before processing requests.
The App is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are between 13 and 17 years old, you must have your parent or legal guardian's permission to use the App. By allowing your child to use the App, parents and guardians agree to this Privacy Policy on behalf of their child.
Parents and legal guardians of users under 18 have the right to:
To exercise these rights, please contact us at legal@kmlabs.co with appropriate verification of your parental relationship.
If we discover that we have collected information from a child under 13 without verified parental consent, we will take reasonable steps to delete that information as quickly as possible.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We share information with third-party service providers only as necessary to provide the App's functionality, as described in Section 5 (Third-Party Services).
We may disclose your information if required to do so by law or in response to:
If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
The App is operated from the United States and is subject to United States law. If you are accessing the App from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.
By using the App, you consent to the transfer of your information to the United States and other countries that may have different data protection laws than your country of residence.
We do not specifically target users in the European Economic Area (EEA) or other jurisdictions with specific data protection laws (such as GDPR). If you are located in such jurisdictions, you use the App at your own risk and are responsible for compliance with local laws.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
To exercise these rights, contact us at legal@kmlabs.co.
We reserve the right to modify this Privacy Policy at any time. When we make changes, we will:
IT IS YOUR RESPONSIBILITY TO REVIEW THIS PRIVACY POLICY PERIODICALLY.
Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.
For material changes that significantly affect your rights, we will provide more prominent notice and may require you to affirmatively accept the new terms before continuing to use the App.
The App and all data processing services are provided "AS-IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
While we strive to provide accurate and reliable services, we do not guarantee:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
By using the App, you agree to:
We implement usage quotas to ensure fair access and manage costs:
We reserve the right to:
We do not guarantee any specific level of service availability or quota allocation. Quotas may be changed at our sole discretion.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: legal@kmlabs.co
Response Time: We strive to respond to all inquiries within 30 days, but response times may vary depending on the complexity of your request and our available resources.
When contacting us about your personal information, please include:
We reserve the right to verify your identity before responding to data requests.
If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
This Privacy Policy, together with our Terms of Service (if applicable), constitutes the entire agreement between you and KnowMore Labs, LLC regarding the privacy aspects of your use of the App.
This Privacy Policy shall be governed by and construed in accordance with the laws of the United States and the state in which KnowMore Labs, LLC resides, without regard to conflict of law provisions.
By using NiceRecall, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.